Process Safety Management
The Gazprom Group respects employee rights to workplace conditions in line with safety requirements as guaranteed by the government. By minimizing accident risks and continuously improving process safety management, the Group ensures good health of employees, while also boosting the resilience and reliability of its business.
For more details on the Gazprom Group’s process safety regulations, see the official website of PJSC Gazprom.
ISPSM Structure and Operation
PJSC Gazprom has in place the Integrated System of Process Safety Management (ISPSM) incorporated into the Group's business process management.
The ISPSM relies on documents which are part of the Integrated System of Process Safety Management standardization systemIncluding STO Gazprom 18000.1-001-2021 Integrated System of Process Safety Management. Key Provisions approved by order of PJSC Gazprom No. 2 dated January 12, 2021.. It is designed for achieving the targets and fulfilling the commitments under the Occupational, Industrial, Fire and Road Safety Policy of PJSC GazpromApproved by order of PJSC Gazprom No. 416 dated September 17, 2019..
Development and enhancement activities with respect to the ISPSM and each of its elements are guided by the Development Strategy for Process Safety Management for 2021–2030Approved by order of PJSC Gazprom No. 368 dated September 9, 2020. (the “Strategy”). Strategic objectives are fulfilled in accordance with PJSC Gazprom's Target Process Safety Enforcement Program for 2022–2025Approved by order of PJSC Gazprom No. 50 dated February 7, 2022..
The ISPSM covers PJSC Gazprom, its core subsidiaries and entities specializing in natural gas, gas condensate and oil production, treatment, transportation, processing, distribution, and storage, as well as subsidiaries and entities responsible for the functioning of the Unified Gas Supply System of Russia.
As of December 31, 2024, employees covered by the ISPSMIncluding the Gazprom Teploenergo Group. totaled 613,190Including employees dismissed on December 31, 2024., 3.6% down year-on-year due to a decrease in the Group's headcount across all businesses covered by the ISPSM.
The ISPSM does not cover the Gazprom Group’s representative offices outside Russia.
In 2024, new process safety documents and plans were adopted, including those resulting from accident investigations. These include process safety management standards, action plans to prevent accidents and ensure safety at the Group's facilities, incident reporting rules, and some guidelines.
ISPSM Compliance with Industry Standards
PJSC Gazprom’s structural units, subsidiaries and entities engaged in the production, transportation, storage and processing of gas undergo process safety audits at least once every three years. The rest of PJSC Gazprom’s subsidiaries and entities are subject to audits at least once every five yearsIn line with STO Gazprom 18000.1-004-2020 Integrated System of Process Safety Management. Organizing and Conducting Audits. in accordance with the standardSTO Gazprom 18000.3-004-2020 Integrated System of Process Safety Management. Organizing and Conducting Audits approved by order of PJSC Gazprom No. 94 dated March 2, 2020..
External ISPSM audits
63 Group entities with a total headcount of over 576,060 people were certified for ISPSM compliance with international and national standardsGas subsidiaries and PJSC Gazprom branches, including Gazprom Mezhregiongaz, Gazprom GNP Holding, Gazprom Neft, and Gazprom Energoholding..
The Group's ISPSM complies with ISO 45001:2018Occupation Health and Safety Management Systems. Requirements with Guidance for Use. and GOST R ISO 45001-2020Occupation Health and Safety Management Systems. Requirements with Guidance for Use..
Headcount of Gazprom Group subsidiaries and entities certified for compliance with Occupational Health and Safety Management Systems standardGas subsidiaries and PJSC Gazprom branches, including Gazprom Mezhregiongaz, Gazprom GNP Holding, Gazprom Neft, and Gazprom Energoholding., thousand people
Number of Gazprom Group entities certified for compliance with occupational health and safety management requirements
Corporate Control over Compliance with Process Safety Rules
Internal audits of compliance with legislative and corporate requirements are conducted as part of corporate control over compliance with process safety requirements at the Gazprom Group’s facilities.
Trade unions and authorized occupational safety officers from subsidiaries are in charge of public control over process safety.
Sharing best practices
The Group exchanges relevant best practices with foreign partners. In 2024, R&D working groups including CNPC, Uzbekneftegaz and SOCAR representatives discussed relevant issues. Employees take an international training program on LNG production and storage safety in Istanbul, Turkey.
Digital safety management
In 2024, to handle large data sets in process safety, the Company launched an information management system for process safety (PSIMS) and plans to digitalize all processes in the near future.
The first PSIMS stage comprises digitalization of safety monitoring, supply of personal protective equipment, and labor conditions assessment, while the second stage will cover the automation of labor conditions control, incident recording and investigation, regulatory document management, process safety training, knowledge checks and certification.
For more details on process safety technologies applied in the Gazprom Group's investment projects, see the PJSC Gazprom’s Investment Program subsection.
Hazard and Risk Identification
PJSC Gazprom has a process safety management standard in placeSTO Gazprom 18000.1-002-2020 Integrated System of Process Safety Management. Hazard Identification and Process Safety Risk Management approved by PJSC Gazprom's order No. 37 dated January 30, 2020..
Risk management measures in process safety
The Gazprom Group manages process safety risks within the framework of the ISPSM. The risks are assessed in each subsidiary and entity. Measures are developed to mitigate key risks. Based on identified hazards and risk assessment, PJSC Gazprom, its subsidiaries and entities define process safety goals.
In 2024, the risk assessment identified no critical risks related to process safety, while revealing six material risks:
- the risk of injury in a road accident;
- the risk of injury as a result of exposure to extreme temperatures;
- the risk of hazardous substances release with subsequent fire at HIFs of gas trunklines;
- the risk of electrical (electrical arc) injury;
- the risk of injury from aviation or rail accident;
- the risk of injury as a result of exposure to moving, flying or rotating objects and parts.
For each risk, the Company developed management measures, response methods, and mitigants. The implementation, performance and adequacy of these measures are controlled as part of the ISPSM audit, autumn and winter preparedness inspections, targeted checks, along with administrative and production assessment of process safety compliance. Progress against action plans is evaluated when reviewing subsidiaries' annual process safety reports and business reports.
Incident Investigation
PJSC Gazprom ensures that every incident is rapidly and meticulously investigated to identify root causes and develop preventive measures. The investigation procedure is regulated by laws and a corporate standardSTO Gazprom 18000.4-008-2019 Integrated System of Process Safety Management. Analysis of Incident Root Causes. Procedure for Identification and Development of Preventive Measures approved by order of PJSC Gazprom No. 208 dated May 31, 2019 (as amended)..
To investigate an incident, PJSC Gazprom creates a committee to take a record of the circumstances of the incident, collect data about the incident and all the associated events, analyze the available materials and identified causes, and prepare an investigation report. The submitted information and findings are reviewed for completeness, accuracy, and reliability. Following the investigation, preventive measures are developed and implemented, and employees of PJSC Gazprom's structural units and branches are informed of the findings.
Participation of Personnel in Ensuring Process Safety
The Gazprom Group has adopted a procedure for informing each employee about the process safety policy and objectives, as well as about each employee's personal responsibility and contribution to the ISPSM performance and improvement. Employees receive information about the requirements of ISPSM regulations applicable to their activities, learn about the actual and potential consequences of noncompliance. Personnel are made aware of the accident investigation procedure, risks, possible process safety incidents, and the actions to be taken by employees when they occur.
To exchange best practices in process safety, the Group employees take part in annual international and Russian conferences, present reports, read lectures as part of retraining programs, and act as moderators of panel discussions. In 2024, employees presented 120 reports, gave 27 lectures, and moderated 11 discussions.
Methods of Raising Employee Awareness of Process Safety
- Information stands;
- guides and videos on safe practices;
- reviews of accidents and incidents that occurred during the past month;
- video reconstructions of severe accidents;
- workplace legal reference systems for persons responsible for industrial safety;
- communication, notification and location systems for the personnel working at HIFs.
Training of the Gazprom Group personnel in process safety forms the foundation for a safe working environment and preventing accidents. Training and professional development programs have been developed for each employee category at both the Gazprom Group's internal professional training centers and specialized educational organizations.
191,448
employees completed training in process safetyData on managers, specialists, and other whitecollar staff who completed training in process safety, occupational health, etc. The number of employees who completed training is stated in man-courses (where one person received training twice, they are counted twice, etc.).
Additional webinars are held online to clarify the application of ISPSM documents and work arrangements at PJSC Gazprom's facilities.
The GID UIP corporate mobile app, a shared communication channel for all of the Group’s employees, features process safety functionality. The dedicated I Choose Safety section familiarizes employees with underlying ISPSM documents and provides access to courses and webinars. The reporting year saw over 650,000 visits to this section.
For more details on the GID UIP, see the Corporate Culture and Communications subsection.
Group employees are obliged to report any incidents to their immediate supervisor and can also do so via a trade union organization or occupational safety officers. They can submit suggestions for improving ISPSM components, questions regarding process safety, and any other information on this topic through the following communication channels:
- by phone;
- by e-mail;
- by mail or courier with a “hotline” mark;
- through a subsidiary’s or entity's intranet portal;
- through a mobile app;
- by an SMS message from the mobile phone or a text message via a messenger;
- by hand to the head of the respective unit or to the relevant service.
Any employee who reports an incident or risks, or makes a proposal for safety improvement is protected from any pressure, harassment or retaliation. They may refuse to perform work in case of danger to their life and health until such danger is eliminatedSave where otherwise provided by law..
Control over Contractor’s Process Safety
PJSC Gazprom requires that contractors strictly comply with the applicable rules and standards regulated by the corporate documentSTO Gazprom 18000.2-015-2021 Integrated System of Process Safety Management. Requirements for Process Safety Management System. Procedure for Interacting with Contractors to Ensure Compliance with Process Safety Requirements at PJSC Gazprom’s Facilities approved by resolution of PJSC Gazprom No. 269 dated June 7, 2021..
This document sets forth requirements for contractors’ process safety management system, interaction procedure, role distribution and areas of responsibility of all parties at construction, reconstruction and repair
sites. A special emphasis is placed on work with potentially high risks associated with the presence of hazardous substances at assets under construction.
All contractor agreements for construction, renovation, diagnostics, maintenance, overhaul and current repair of PJSC Gazprom's facilities include mandatory process safety requirements. Technical procurement regulations also have relevant provisions, while general contractor agreements impose penalties for violations, with mandatory requirements applicable along the entire supply chain.
Safety Control
At each project stage, the contractor drafts and submits to PJSC Gazprom action plans to ensure process safety.
Measures to control contractual compliance include:
- administrative and production control;
- audits of contractors' safety management;
- remote monitoring using unmanned aerial vehicles.
In case of violations, the Company files a claim, including penalties, or, if agreed, has measures developed to improve labor conditions for an amount equivalent to the penalty.
Accidents involving contractors' employees are investigated in accordance with legal requirements. In line with their contractual obligations, contractors must analyze accident causes and design preventive easuresAccording to STO Gazprom 18000.4-008-2019..
In the reporting year, fatalities among contractors dropped by 21.4% year-on-year, while work-related severe or permanent injuriesA single technical customer for implementing the Company's investment projects, 100% subsidiary of PJSC Gazprom. went down 50%, from 22 to 11 cases, due to revised contractor engagement procedures and amendments to contracts on process safety penalties. Construction monitoring arrangements also had a positive effect.
In the reporting year, fatalities among contractors dropped by 21.4% year-on-year, while work-related severe or permanent injuriesExcluding fatal injuries. went down 50%, from 22 to 11 cases, due to revised contractor engagement procedures and amendments to contracts on process safety penalties. Construction monitoring arrangements also had a positive effect.
In 2024, two strategic sessions involving the first-line managers of key suppliers and PJSC Gazprom's operating entities were held to discuss targets, performance, priorities and future plans in process safety management. The sessions included training and round tables to exchange experience and find effective solutions enhancing process safety culture.
Training of Contractor Employees
The Group oversees the implementation of process safety training programs for contractor employees.
The reporting year saw joint training sessions and drills held with contractors to respond to emergencies. Over 79,000 employees from 127 contractor companies of the Group took additional training on defensive driving, transport safety management for managers, specialists and drivers, dropped object prevention system, safety for HSE-2 managers and employees, analysis of accident root causes and procedures to identify them and develop preventive measures.
Audit of Suppliers in Process Safety
The Gazprom Group performs supplier audits for compliance with standardsSTO Gazprom 178-2020 Procedure for Comprehensive Audit of Companies Manufacturing or Planning to Manufacture Products for the Needs of PJSC Gazprom approved by PJSC Gazprom's resolution No. 283 dated August 10, 2021.. Comprehensive audits of suppliers run in three stages: desk audit, on-site audit and drafting of a comprehensive audit report. When auditing counterparties' management systems, the Company verifies compliance with process safety requirements stipulated by the Gazprom Group's standardsSTO Gazprom 18000 series. and contractual terms
and conditions.